Why you choose Bienbee skateboard helmet ? -- Breathable, with 11 air vents to be breathable, dont worry about the heat in summer. -- Comfortable, only have 13.2 oz, ultra-lightweight, not bring burden to your kids.
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What is the weight of the Bienbee Toddler Helmet? A: The Bienbee Toddler Helmet weighs only thirteen point two ounces. This ultra-lightweight design ensures that it does not burden your child while wearing it.
- Q: What sizes are available for this helmet? A: The helmet is available in three sizes: x-small for one to three-year-olds, small for children aged three to eight years, and medium for kids aged eight to fourteen years.
- Q: What materials are used in the Bienbee Toddler Helmet? A: The helmet is constructed from durable ABS plastic and thick EPS foam. These materials provide a strong protective layer for your child's head.
- Q: How do I adjust the size of the helmet? A: The Bienbee Toddler Helmet features an adjustable strap system. This allows you to customize the fit as your child grows, ensuring safety and comfort.
- Q: Is the helmet suitable for all sports activities? A: Yes, this helmet is designed for multiple sports, including skateboarding, biking, scootering, and ice skating. It's a versatile choice for active kids.
- Q: What age range is this helmet suitable for? A: This helmet is suitable for children aged one to fourteen years. It accommodates different sizes and is designed for both boys and girls.
- Q: How can I clean the Bienbee Toddler Helmet? A: To clean the helmet, wipe it down with a damp cloth. Avoid using harsh chemicals to maintain the integrity of the helmet's materials.
- Q: Is this helmet breathable for summer use? A: Yes, the Bienbee helmet has eleven air vents for breathability. This feature helps keep your child's head cool during warm weather.
- Q: How should I store the helmet when not in use? A: Store the helmet in a cool, dry place away from direct sunlight. This helps to preserve the helmet's materials and prolong its lifespan.
- Q: Is the helmet lightweight for young children? A: Yes, the helmet is very lightweight at thirteen point two ounces. This ensures that young children can wear it comfortably without feeling weighed down.
- Q: What safety features does the Bienbee Toddler Helmet include? A: The helmet features a double protection system made from ABS and EPS foam. This combination provides effective impact resistance for your child.
- Q: Can the helmet be used for everyday riding? A: Yes, this helmet is ideal for everyday riding. Its design ensures safety and comfort for various activities your child engages in.
- Q: Is the helmet available in different colors? A: Yes, the Bienbee Toddler Helmet comes in multiple colors, including a vibrant rainbow option. This allows kids to choose a style they love.
- Q: What if the helmet doesn't fit my child properly? A: If the helmet does not fit, you can adjust the straps for a better fit. If it remains unsuitable, check the return policy for exchanges.
- Q: Does the helmet meet safety standards? A: Yes, the Bienbee Toddler Helmet meets relevant safety standards for children's helmets. It is designed to provide reliable protection for young riders.
- Q: Is this helmet comfortable for long wear? A: Yes, the helmet is designed with breathable foam and a lightweight structure, making it comfortable for prolonged use during various activities.
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