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The 1 riding helmet is now better than ever with a new low profile the spirit offers protection and ventilation without sacrificing style now with an XS size to fit young riders and a new size range in all sizes to appropriately fit adults, even with the largest of heads, the new spirit is sure to win over even more riders
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the Troxel Performance Headgear Spirit Sky Dreamscape Horse Riding Helmet made of? A: The Troxel Performance Headgear is constructed from a durable material classified as 'other', ensuring a balance of safety and comfort for riders.
- Q: What safety standards does this riding helmet meet? A: The helmet is designed to meet or exceed safety standards set by the ASTM (American Society for Testing and Materials) and SEI (Safety Equipment Institute), ensuring reliable protection while riding.
- Q: Is this helmet suitable for different riding disciplines? A: Yes, the Troxel Performance Headgear is versatile and suitable for various riding disciplines, including English and Western riding.
- Q: How do I determine the correct size for this helmet? A: To find the right size, measure the circumference of your head just above your ears and refer to the sizing chart provided by the manufacturer to select the appropriate size.
- Q: Can this helmet be adjusted for a better fit? A: Yes, the Troxel helmet features an adjustable fit system, allowing riders to customize the fit for improved comfort and security.
- Q: Is the helmet suitable for long-term wear during rides? A: The Troxel Performance Headgear is designed for comfort and breathability, making it suitable for extended use during rides.
- Q: How should I clean and maintain the helmet? A: To clean the helmet, use a damp cloth to wipe the outer shell. For the interior, remove any padding if possible and wash it with mild soap and water. Always allow it to air dry completely.
- Q: Does this helmet come with a warranty? A: The Troxel Performance Headgear typically comes with a manufacturer's warranty, which covers defects in materials or workmanship. Be sure to check the specific warranty details upon purchase.
- Q: What is the weight of the Troxel Performance Headgear? A: The helmet is designed to be lightweight, providing comfort without compromising on safety, although the exact weight may vary slightly by size.
- Q: Is this helmet available in different colors or designs? A: Yes, the Troxel Performance Headgear is available in a variety of colors and designs, allowing riders to choose a style that suits their preferences.
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