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Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What are the dimensions of the LENCO MARINE Bennett Retrofit Kit? A: The LENCO MARINE Bennett Retrofit Kit measures fourteen point five inches in length, six point seventy-five inches in width, and four point seventy-five inches in height.
- Q: What material is the Bennett Retrofit Kit made from? A: The Bennett Retrofit Kit is made from plastic, ensuring durability and resistance to marine environments.
- Q: What is the voltage of the LENCO MARINE Retrofit Kit? A: The kit operates at twelve volts, making it compatible with various marine electrical systems.
- Q: How do I install the Bennett Retrofit Kit? A: To install the kit, connect the provided plugs to your existing wire harness and follow the included instructions for proper installation.
- Q: Do I need additional parts for installation? A: Yes, switch kits are sold separately and may be required for complete installation.
- Q: Is the Bennett Retrofit Kit suitable for my boat? A: Yes, the kit is designed to enhance the performance of various boats, making them better suited for marine use.
- Q: How do I care for the Bennett Retrofit Kit? A: To maintain the kit, regularly check for loose connections and clean it with a damp cloth to remove any salt or debris.
- Q: Is this product safe for use in marine environments? A: Yes, the materials used are designed to withstand marine conditions, ensuring safety and reliability.
- Q: What should I do if the kit arrives damaged? A: If the kit arrives damaged, please contact customer support for assistance with returns or replacements.
- Q: What warranty does the Bennett Retrofit Kit come with? A: The product typically comes with a manufacturer's warranty, details of which can be found in the product documentation.
- Q: Can I use this kit on any type of boat? A: While it is designed for a variety of boats, compatibility may vary; please check specifications before installation.
- Q: How do I troubleshoot installation issues with the kit? A: If you encounter installation issues, refer to the user manual for step-by-step troubleshooting guidelines.
- Q: Is the Bennett Retrofit Kit easy to install for beginners? A: Yes, the kit is designed for ease of installation, but beginners may benefit from professional assistance.
- Q: How should I store the Bennett Retrofit Kit when not in use? A: Store the kit in a cool, dry place away from direct sunlight to prevent damage to the components.
- Q: Are there any special tools required for installation? A: Basic hand tools are typically required for installation; please refer to the installation guide for specifics.
- Q: What is the brand of the Bennett Retrofit Kit? A: The kit is manufactured by LENCO MARINE, a trusted brand in marine hardware.
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