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KOALAPOUCH Assorted Cell Phone Wallet For All Smartphones
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What smartphones are compatible with the MAGIC VIDEO INC Koalapouch? A: The MAGIC VIDEO INC Koalapouch is designed to be compatible with all smartphones, making it a versatile accessory for various devices.
- Q: How many cards can the Koalapouch hold? A: The Koalapouch can hold up to three cards securely, allowing users to carry essential cards without needing a separate wallet.
- Q: What colors are available for the Koalapouch? A: The Koalapouch comes in assorted colors, providing users with a variety of options to choose from.
- Q: What material is the Koalapouch made of? A: The Koalapouch is made from durable plastic, ensuring it is lightweight yet sturdy for everyday use.
- Q: Is the Koalapouch easy to attach to my phone? A: Yes, the Koalapouch features a card cling design that allows for easy attachment to the back of your smartphone.
- Q: Can I use the Koalapouch with a phone case? A: Yes, the Koalapouch can be used with most phone cases, but it's recommended to check compatibility based on the thickness of your case.
- Q: How do I clean the Koalapouch? A: To clean the Koalapouch, simply wipe it with a damp cloth and mild soap if needed. Avoid using harsh chemicals to maintain its quality.
- Q: Is the Koalapouch suitable for outdoor activities? A: Yes, the Koalapouch is suitable for outdoor activities like camping and hiking, providing a convenient way to carry cards without bulk.
- Q: What is the size of the Koalapouch? A: The Koalapouch is designed to be compact, making it easy to fit in pockets or bags without taking up much space.
- Q: Does the Koalapouch protect my cards from damage? A: While the Koalapouch holds cards securely, it is advisable to avoid exposing it to extreme conditions to prevent wear and tear.
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