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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the Cane Creek 110-Series Crown Race designed for? A: The Cane Creek 110-Series Crown Race is designed for use with trekking poles, providing stability and support during outdoor activities.
- Q: What materials are used in the construction of this crown race? A: The crown race is made from alloy steel, which offers durability and strength for outdoor use.
- Q: What are the dimensions and weight of the Cane Creek 110-Series Crown Race? A: The package dimensions are 12.7 cm L x 7.62 cm W x 0.254 cm H, and it weighs 0.009 kilograms.
- Q: Is the Cane Creek 110-Series Crown Race suitable for heavy-duty use? A: Yes, the alloy steel construction makes it suitable for heavy-duty use, ensuring it can withstand rigorous trekking activities.
- Q: Where is the Cane Creek 110-Series Crown Race manufactured? A: This product is manufactured in the United States.
- Q: Is the Cane Creek 110-Series compatible with all trekking poles? A: It is important to check compatibility with specific trekking pole brands or models, as not all may fit the Cane Creek 110-Series Crown Race.
- Q: Can I use the Cane Creek 110-Series Crown Race for other outdoor activities? A: While primarily designed for trekking poles, it may also be utilized in other applications where a crown race is needed, depending on compatibility.
- Q: How should I care for the Cane Creek 110-Series Crown Race? A: To care for the crown race, keep it clean and dry, and avoid exposure to harsh chemicals or extreme conditions that could affect its integrity.
- Q: What is the warranty or guarantee for the Cane Creek 110-Series Crown Race? A: Warranty information may vary; it is recommended to check with the manufacturer or retailer for specific warranty details.
- Q: Can beginners use the Cane Creek 110-Series Crown Race effectively? A: Yes, beginners can use it effectively as long as they ensure compatibility with their trekking poles and follow proper usage guidelines.
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