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You can use water from floods, rain, rivers, tap, or streams. Once filter is put into use, the carbon will last 6-8 months and the ceramic portion will last up to 1000 gallons. Ceramic Filters Do Not reduce TDS (Total Dissolved Salts)
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the lifespan of the Ceramic Dome Water Filter? A: The carbon in the Ceramic Dome Water Filter typically lasts between 6 to 8 months, while the ceramic portion can filter up to 1000 gallons of water.
- Q: Can I use this filter with any water source? A: Yes, you can use this filter with various water sources such as floods, rain, rivers, tap, or streams.
- Q: Does this filter remove Total Dissolved Solids (TDS)? A: No, the Ceramic Dome Water Filter does not reduce Total Dissolved Solids (TDS).
- Q: What materials are used in the filter? A: The filter is made of ceramic and is impregnated with active carbon.
- Q: Is this product suitable for outdoor use? A: Yes, the Ceramic Dome Water Filter can be used outdoors, making it ideal for camping or emergency situations.
- Q: How do I maintain the Ceramic Dome Water Filter? A: To maintain the filter, regularly clean the ceramic surface with a soft brush to remove any sediment or buildup.
- Q: Is the filter easy to install? A: Yes, the Ceramic Dome Water Filter is designed for easy installation and can be set up quickly without specialized tools.
- Q: Can I use this filter for well water? A: Yes, the Ceramic Dome Water Filter is suitable for well water, provided it is properly maintained and cleaned.
- Q: What is included in the 2 pack? A: The 2 pack includes two Ceramic Dome Water Filters, each capable of filtering up to 1000 gallons of water.
- Q: Are there any chemicals or additives in the filter? A: No, the filter uses natural materials like ceramic and active carbon without any added chemicals or additives.
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