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FITLY Flasks are ideal for quick drinks on the run gobble up a gel, wet a dry throat, or re-hydrate Designed to be used while running or biking Stores directly in your front, side, or back pockets FITLY Flasks shrink as you drink so nothing ever moves, bounces or rattles
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the capacity of the FITLY Soft Flask? A: The FITLY Soft Flask has a capacity of 12 oz (350 ml), making it ideal for hydration on the go.
- Q: How does the 'shrink as you drink' feature work? A: The 'shrink as you drink' feature allows the flask to compress as you consume liquid, preventing sloshing and ensuring a lightweight experience.
- Q: Is the FITLY Soft Flask suitable for outdoor activities? A: Yes, the FITLY Soft Flask is designed for outdoor activities such as running, hiking, cycling, and climbing, providing convenient hydration.
- Q: What materials is the FITLY Soft Flask made from? A: The FITLY Soft Flask is made from thermoplastic polyurethane, which is both flexible and durable.
- Q: Can I freeze the FITLY Soft Flask? A: Yes, the FITLY Soft Flask can be frozen, allowing it to double as an ice pack for your hydration needs.
- Q: How do I clean the FITLY Soft Flask before first use? A: Before first use, rinse the flask thoroughly. For persistent tastes, mix ½ a teaspoon of baking soda with water, shake, and rinse.
- Q: Is the FITLY Soft Flask BPA and PVC-free? A: Yes, the FITLY Soft Flask is 100% BPA and PVC-free, ensuring safe hydration.
- Q: What is the weight of the FITLY Soft Flask? A: The FITLY Soft Flask is designed to be lightweight, making it easy to carry without adding unnecessary bulk.
- Q: How do I use the mouthpiece on the FITLY Soft Flask? A: To use the mouthpiece, gently bite it and press the flask. The harder you press, the faster the liquid will flow.
- Q: Can I store other liquids in the FITLY Soft Flask? A: Yes, users have successfully stored various liquids, including water and milk, but it's recommended to rinse thoroughly after use.
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