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LifeStraw, the original ultralight backpacking and travel-friendly AstrawA water filter, makes contaminated water safe to drink and helps to prevent most waterborne diseases by protecting against bacteria (like Ecoli), parasites (like giardia and cryptosporidium), microplastics, and silt, sand, and cloudiness Drink directly from lakes, rivers and streams or fill a container to use your LifeStraw on the go The LifeStraw can provide up to 5 years of safe drinking water, with proper use and maintenance, and is rigorously tested to meet drinking water protocols established by the US Environmental Protection Agency (EPA) and NSF InternationalANSI Your purchase has impact For every LifeStraw product purchased, a school child in need receives safe water for an entire school year
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: How does the LifeStraw Personal Water Filter work? A: The LifeStraw Personal Water Filter uses a hollow fiber membrane technology that filters out harmful bacteria, parasites, microplastics, and sediments from water, making it safe to drink directly from natural sources.
- Q: What contaminants does the LifeStraw filter remove? A: The LifeStraw effectively removes 99.999999% of bacteria (including E.coli and Salmonella), 99.999% of parasites (including Giardia and Cryptosporidium), and microplastics, as well as silt, sand, and cloudiness.
- Q: How long does the LifeStraw last? A: With proper use and maintenance, the LifeStraw can provide up to 1,000 gallons (approximately 4,000 liters) of safe drinking water, which is sufficient for an individual for over 5 years.
- Q: Is the LifeStraw suitable for emergency preparedness? A: Yes, the LifeStraw is an excellent choice for emergency preparedness due to its lightweight design, durability, and ability to filter contaminated water from various sources.
- Q: Can the LifeStraw be used for hiking and camping? A: Absolutely! The ultralight design of the LifeStraw, weighing less than 2 ounces, makes it an ideal companion for hiking, camping, and other outdoor activities.
- Q: What is the shelf life of the LifeStraw? A: The LifeStraw has an unlimited shelf life, allowing you to store it for extended periods without worrying about expiration.
- Q: How should I care for my LifeStraw? A: To maintain your LifeStraw, regularly flush it with clean water after use, and ensure it is stored in a dry place when not in use.
- Q: Is the LifeStraw environmentally friendly? A: Yes, LifeStraw is a B Corp and Climate Neutral Certified brand, committed to sustainability and minimizing environmental impact.
- Q: Can I drink directly from lakes or rivers with the LifeStraw? A: Yes, you can drink directly from lakes, rivers, and streams using the LifeStraw, which filters out harmful contaminants as you sip.
- Q: What is the impact of purchasing a LifeStraw? A: For every LifeStraw product purchased, a school child in need receives safe water for an entire school year, contributing to global water safety initiatives.
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