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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What material is the REDCAMP Portable Water Container made from? A: The REDCAMP Portable Water Container is made from food-grade HDPE plastic, which is environmentally friendly and BPA-free.
- Q: How much water can this container hold? A: This portable water container has a capacity of 4 gallons, which is approximately 15 liters.
- Q: Is the spigot leakproof? A: Yes, the container features a patented spigot design with various silicone sealing rings to prevent leaks.
- Q: What are the dimensions of the water jug? A: The dimensions of the REDCAMP water jug are 13.8 inches x 7.5 inches x 11.4 inches (35 cm x 19 cm x 29 cm).
- Q: Can I clean the inside of the container easily? A: Yes, the container has a large opening that allows you to easily put your hand inside for cleaning.
- Q: Is this water container suitable for outdoor use? A: Absolutely! The REDCAMP Portable Water Container is perfect for outdoor activities such as camping, hiking, and picnics.
- Q: Does this product come with a warranty? A: Yes, REDCAMP offers a 365-day limited manufacturer warranty for this product.
- Q: Can this container be used for emergency preparedness? A: Yes, this portable water container is designed for both outdoor and emergency preparedness use.
- Q: Is the water taste affected when using this container? A: No, the HDPE plastic used in this container does not affect the taste of the water.
- Q: Is it easy to turn the spigot on and off? A: Yes, the spigot is designed to be flexible and easy to operate, allowing for simple turning on and off.
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