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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the material of the Black Oak Rock Accent Light? A: The Black Oak Rock Accent Light is made of durable plastic, ensuring it is lightweight yet sturdy.
- Q: What color is the light emitted by this accent light? A: This accent light emits a blue light, creating a soft and inviting ambiance.
- Q: Is the Black Oak Rock Accent Light suitable for outdoor use? A: Yes, the Black Oak Rock Accent Light is designed for outdoor use, making it perfect for gardens, pathways, and patios.
- Q: How is the Black Oak Rock Accent Light powered? A: The power source for the Black Oak Rock Accent Light is not specified in the product details; please refer to the product packaging for power requirements.
- Q: What is the size of the Black Oak Rock Accent Light? A: The specific dimensions of the Black Oak Rock Accent Light are not provided; it is recommended to check the product listing for detailed measurements.
- Q: Can the brightness of the light be adjusted? A: The product details do not mention any brightness adjustment feature; it is likely that the light operates at a fixed brightness.
- Q: Is installation required for this accent light? A: The installation process is not detailed in the product information; however, most accent lights are designed for easy setup.
- Q: What are the recommended uses for this accent light? A: The Black Oak Rock Accent Light is ideal for highlighting landscapes, illuminating pathways, or adding decorative lighting to outdoor spaces.
- Q: Does the accent light come with a warranty? A: Warranty information is not included in the product details; please check with the retailer for warranty options.
- Q: Is the Black Oak Rock Accent Light weather-resistant? A: While the product is designed for outdoor use, specific weather-resistance features are not mentioned; it's advisable to review the product specifics for more information.
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