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Since 1979, DaKine has been a mainstay in the action sports industry and the Rack Pad demonstrates the function and quality for your play!
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What are the dimensions of the DAKINE Rack Pads 18IN? A: The DAKINE Rack Pads measure 18 inches in length, making them suitable for various types of watercraft.
- Q: How do I install the DAKINE Rack Pads? A: Installation is simple; just wrap the rack pads around your crossbars and secure them using the hook and loop closure for a snug fit.
- Q: Are these rack pads compatible with all crossbars? A: Yes, the DAKINE Rack Pads are designed for universal compatibility and can fit most standard crossbars.
- Q: Can I use these rack pads for transporting kayaks? A: Absolutely! These rack pads are ideal for safely transporting kayaks, surfboards, paddleboards, and canoes.
- Q: What materials are the DAKINE Rack Pads made from? A: The rack pads are made from 100% recycled polyester for the body and 100% nylon for the lining, ensuring durability and environmental consideration.
- Q: Will these rack pads keep my gear secure while driving? A: Yes, the DAKINE Rack Pads provide safe and secure transportation, ensuring that your gear stays in place during travel.
- Q: How do I care for my DAKINE Rack Pads? A: To care for your rack pads, simply wipe them down with a damp cloth and let them air dry. Avoid using harsh chemicals.
- Q: Can I use these rack pads in all weather conditions? A: Yes, the DAKINE Rack Pads are designed to withstand various weather conditions, providing reliable protection for your gear.
- Q: Do these rack pads come in different sizes? A: Yes, the DAKINE Rack Pads are available in various sizes to accommodate different needs and preferences.
- Q: What makes DAKINE Rack Pads a good choice for transporting watercraft? A: These rack pads offer ultimate flexibility, durability, and comfort, ensuring a quiet and secure transport experience.
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