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3-Step Pontoon Swim Ladder- can be mounted at side gate or transom with the included flush mount system; installed vinyl sleeve protects the pontoons; Folds up for easy storage.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the weight capacity of the JIF Marine DMM3 3-Step Pontoon Swim Ladder? A: The JIF Marine DMM3 3-Step Pontoon Swim Ladder has a weight capacity of 250 lbs.
- Q: How does the ladder mount to the pontoon? A: The ladder can be mounted at the side gate or transom using the included flush mount system.
- Q: Is the ladder easy to store when not in use? A: Yes, the ladder folds up for easy storage, and the hooks and cushioned standoffs fold flat for compactness.
- Q: What materials are used in the construction of the ladder? A: The ladder is made from durable 1" diameter anodized aluminum, which includes a vinyl sleeve to protect your pontoon.
- Q: What are the dimensions of the ladder? A: The ladder measures 36 inches in length and 15 inches in width.
- Q: Are the steps comfortable to use? A: Yes, the ladder features comfortable molded poly steps for ease of use.
- Q: Can the ladder be used on any pontoon? A: The ladder is designed for use on most pontoons, as it can be mounted at the side gate or transom.
- Q: How do I install the JIF Marine DMM3 ladder? A: Installation is straightforward with the included flush mount system, allowing you to securely attach the ladder to your pontoon.
- Q: Is the ladder suitable for children? A: While the ladder has a capacity of 250 lbs, it is advisable for adult supervision when children are using it.
- Q: What maintenance is required for the ladder? A: Regularly check the mounting hardware for tightness and clean the ladder with mild soap and water to maintain its condition.
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