2-Rider Heavy-Duty, Double Stitched, Nylon Covered Towable Tube with nylon wrapped, foam filled handles
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What is the size of the Airhead Club Palm Inflatable Towable Tube? A: The Airhead Club Palm Inflatable Towable Tube measures twenty-two inches in length and eighteen inches in width. This size is suitable for accommodating one to two riders comfortably.
- Q: What materials are used in the construction of this towable tube? A: The towable tube is made of heavy-duty full nylon cover with a zipper and EVA foam pads. This durable construction ensures longevity and comfort during use.
- Q: How much weight can the Airhead Club Palm Towable Tube hold? A: The tube is designed to accommodate up to two riders at a time. Its robust design allows for a safe and enjoyable experience for individuals or small groups.
- Q: How do I use the Airhead Club Palm Inflatable Towable Tube? A: To use the tube, attach it to your boat using the Kwik-Connect tow system. Ensure that riders hold onto the foam-filled handles securely while being towed.
- Q: Is the Airhead Club Palm Towable Tube easy to inflate and deflate? A: Yes, it features a patented speed safety valve for quick inflation and deflation. This design simplifies the setup and storage process.
- Q: Are there specific safety instructions for using this towable tube? A: Yes, riders should always wear life jackets and ensure that the towable tube is not used in overly rough water conditions. Following safety guidelines enhances the riding experience.
- Q: How do I clean and maintain the Airhead Club Palm Towable Tube? A: To keep the tube in good condition, rinse it with fresh water after each use and allow it to dry completely before storage. Avoid using harsh chemicals.
- Q: Can this towable tube be used in saltwater? A: Yes, the Airhead Club Palm Towable Tube can be used in saltwater. However, rinsing it with fresh water after use is recommended to prevent damage.
- Q: What are the best practices for storing the towable tube? A: Store the tube in a cool, dry place away from direct sunlight. Ensure it is fully deflated and dry to prevent mold and damage.
- Q: How does the Airhead Club Palm compare to other towable tubes? A: This model stands out with its double-stitched nylon cover and patented speed safety valve, offering enhanced durability and ease of use compared to other towables.
- Q: Is the Airhead Club Palm suitable for beginners? A: Yes, the tube is designed for both beginners and experienced riders. Its stable design and comfortable handles make it accessible for all skill levels.
- Q: What kind of activities can I do with the Airhead Club Palm Towable Tube? A: You can use this tube for a variety of water activities such as towing, tubing, and recreational rides behind a boat. It’s perfect for summer fun on the water.
- Q: What should I do if my towable tube arrives damaged? A: If your tube arrives damaged, contact customer support immediately for assistance with returns or exchanges. Ensure you have your order details ready for a smooth process.
- Q: Does the Airhead Club Palm Towable Tube come with a warranty? A: Yes, this product typically comes with a manufacturer's warranty. Check the product packaging or the manufacturer's website for specific warranty details.
- Q: How do I know if the Airhead Club Palm is the right towable for me? A: Consider your riding preferences and number of riders. This tube is ideal for those looking for a comfortable and durable option for one to two riders.
- Q: What type of boat is compatible with the Airhead Club Palm Towable Tube? A: This towable tube is compatible with most recreational boats equipped with a tow rope. Ensure that your boat has sufficient power for safe towing.
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