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4 sets ?type wall mount garage hooks + 4 pcs nylon storage strap. Kayak storage hook size is 10-1/2 Inch x 15 Inch (38cm x 26.5cm). The diameter of the round tube steel is 3/4 inch (2cm). The maximum load-bearing capacity is 50 pounds.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the weight capacity of the Aweilan Kayak Rack Wall Mount? A: The Aweilan Kayak Rack Wall Mount has a weight capacity of up to 120 lbs, making it suitable for storing large items such as kayaks, canoes, ladders, and snowboards.
- Q: What materials are used in the construction of the kayak rack? A: The kayak rack is made from heavy-duty round tube steel, with a non-slip EVA arm that helps to secure items while protecting their surfaces from scratches.
- Q: Is the kayak rack easy to install? A: Yes, the kayak rack is designed for easy installation. You simply need to mark the spot, place the plastic anchors, and fasten the screws using a screwdriver.
- Q: Can the kayak rack be used indoors and outdoors? A: Yes, the Aweilan Kayak Rack is suitable for both indoor and outdoor use, making it versatile for garages, shops, or home settings.
- Q: What are the dimensions of the kayak rack? A: The dimensions of each kayak storage hook are 15 inches by 11.8 inches.
- Q: How do I ensure the kayak rack is securely mounted? A: To ensure secure mounting, make sure to use the included plastic anchors and screws, and follow the installation instructions carefully for wall studs or drywall.
- Q: What types of items can I store with this rack? A: The rack is designed to hold a variety of large items, including kayaks, canoes, ladders, bicycles, surfboards, and snowboards.
- Q: Is there a satisfaction guarantee for this product? A: Yes, the Aweilan Kayak Rack comes with a 90-day satisfaction guarantee. If you have any questions or concerns, you can contact customer support for assistance.
- Q: Can the rack be used to store other sporting equipment? A: Absolutely! In addition to kayaks and canoes, this rack can be used to store other sporting equipment such as surfboards, paddle boards, and snowboards.
- Q: Does the kayak rack require any special care or maintenance? A: The kayak rack requires minimal maintenance. Regularly check the mounting screws for tightness and clean the rack with a damp cloth to keep it in good condition.
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