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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the viewing area of the Cressi Knight full-face mask? A: The Cressi Knight full-face mask features a 30% larger viewing area, allowing snorkelers to enjoy an expansive view of the underwater world.
- Q: Is the Cressi Knight mask suitable for deep diving? A: No, the Cressi Knight full-face mask is designed for surface use only and should not be used at depths.
- Q: What materials are used in the Cressi Knight full-face mask? A: The mask is made with a soft hypoallergenic silicone skirt, polycarbonate frame and lens, ensuring comfort and durability.
- Q: How does the Cressi Knight mask handle fogging? A: The mask features a specialized deflector that maximizes air circulation, helping to eliminate fogging during use.
- Q: What size options are available for the Cressi Knight mask? A: The Cressi Knight mask is available in two sizes, M/L, to ensure a proper fit for users.
- Q: How does the water drainage system work in the Cressi Knight mask? A: The mask is equipped with water draining valves that safely remove any water that may enter the mask, enhancing comfort and usability.
- Q: Can the straps on the Cressi Knight mask be adjusted easily? A: Yes, the two x-cross straps are designed for easy adjustment, allowing users to achieve a perfect fit.
- Q: What warranty does the Cressi Knight mask come with? A: The Cressi Knight full-face mask is covered by a 2-year limited warranty.
- Q: Where is the Cressi Knight mask manufactured? A: The Cressi Knight mask is designed and developed in Italy and manufactured in China.
- Q: Is the Cressi Knight mask suitable for beginners? A: Yes, the Cressi Knight full-face mask is user-friendly and suitable for beginners as well as experienced snorkelers.
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