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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What materials are used in the Greatever Dry Snorkel Set? A: The Greatever Dry Snorkel Set is made from tempered glass lenses and silicone, providing durability and comfort.
- Q: Is the diving mask suitable for beginners? A: Yes, the diving mask is designed for both beginners and experienced snorkelers, offering a panoramic wide view and ease of use.
- Q: What is included in the Greatever Dry Snorkel Set package? A: The package includes a diving mask, a breath tube, and a storage bag for easy transport and storage.
- Q: How much does the Greatever Dry Snorkel Set weigh? A: The total weight of the Greatever Dry Snorkel Set is approximately 1.2 pounds.
- Q: Does the Greatever snorkel set come with a warranty? A: Yes, Greatever offers an outstanding warranty that ensures customer satisfaction and product quality.
- Q: Is the snorkel set suitable for scuba diving? A: While primarily designed for snorkeling, the Greatever Dry Snorkel Set can be used for shallow scuba diving, but it is not a professional-grade scuba diving set.
- Q: How should I clean and maintain the snorkel set? A: After use, rinse the mask and snorkel with fresh water and allow them to air dry. Store in a cool, dry place to prevent damage.
- Q: What colors are available for the Greatever Dry Snorkel Set? A: The Greatever Dry Snorkel Set is available in black and blue color options.
- Q: Can I use this snorkel set with prescription lenses? A: The Greatever Dry Snorkel Set does not come with prescription lenses, but you can use it with prescription lens inserts that fit the mask.
- Q: Is the diving mask anti-fog? A: Yes, the diving mask features an anti-fog design to enhance visibility while snorkeling.
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