Liberator Mask is a classic Tusa Design. With a functional layout designed for maximum sturdyness.
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What are the dimensions of the TUSA Liberator Scuba Diving Mask? A: The dimensions are five point ninety-eight inches in length, five inches in width, and ten inches in height. This size is designed to fit a variety of face shapes comfortably.
- Q: What material is the TUSA Liberator Mask made from? A: The mask is made with crystal silicone, which is the highest grade silicone available. This ensures a soft and comfortable seal for the wearer.
- Q: Is the TUSA Liberator Mask suitable for all face shapes? A: Yes, the mask fits a variety of faces. Its functional layout and two-window design contribute to its versatility and comfort.
- Q: How do I wear the TUSA Liberator Scuba Diving Mask? A: To wear the mask, place it over your face and adjust the straps for a secure fit. Ensure that it forms a proper seal to prevent water leakage while diving or snorkeling.
- Q: Is the TUSA Liberator Mask suitable for both snorkeling and scuba diving? A: Yes, this mask is suitable for both activities. Its design maximizes sturdiness and performance in water.
- Q: What sizes does the TUSA Liberator Mask come in? A: The TUSA Liberator Mask comes in one universal size. It is designed to accommodate various head sizes comfortably.
- Q: How do I clean and maintain the TUSA Liberator Mask? A: To clean the mask, rinse it with fresh water after each use and allow it to air dry. Avoid using harsh chemicals that could damage the silicone.
- Q: Is the TUSA Liberator Mask safe for kids? A: Yes, the mask can be used by older children with adult supervision. Ensure that it fits properly and securely to prevent any water leakage.
- Q: How should I store the TUSA Liberator Mask? A: Store the mask in a cool, dry place away from direct sunlight. Use a protective case to prevent scratches and damage.
- Q: Does the TUSA Liberator Mask come with a warranty? A: Yes, the mask typically comes with a manufacturer's warranty. Be sure to check the specific warranty details when purchasing.
- Q: What colors are available for the TUSA Liberator Mask? A: The mask is available in several colors including clear/black, clear blue, cobalt blue, flash yellow, black/black, and black/flash yellow.
- Q: Can I use the TUSA Liberator Mask with prescription lenses? A: No, the TUSA Liberator Mask does not come with an option for prescription lenses. It is designed for general use without corrective features.
- Q: What is the benefit of the low volume design of the TUSA Liberator Mask? A: The low volume design reduces the amount of air needed for equalization and increases the field of vision. This is beneficial for divers and snorkelers alike.
- Q: How do I know if the TUSA Liberator Mask fits properly? A: To check the fit, place the mask on your face without using the straps and inhale lightly. If it stays in place, it fits properly.
- Q: What should I do if my TUSA Liberator Mask arrives damaged? A: If your mask arrives damaged, contact the retailer for a return or exchange. Most retailers have policies in place for such situations.
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