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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the Rupp Fairlead Tube made of? A: The Rupp Fairlead Tube is made of durable plastic.
- Q: What are the dimensions of the Rupp Fairlead Tube? A: The dimensions of the Rupp Fairlead Tube can vary, so it's best to check the product specifications for exact measurements.
- Q: How do I install the Rupp Fairlead Tube? A: Installation instructions are typically included with the product, but generally, you will need to attach it securely to your boat or equipment using the appropriate hardware.
- Q: Is the Rupp Fairlead Tube suitable for saltwater use? A: Yes, the Rupp Fairlead Tube is designed to withstand various environmental conditions, including saltwater.
- Q: Can I use the Rupp Fairlead Tube with any type of rope? A: The Rupp Fairlead Tube is compatible with most standard ropes; however, it's recommended to confirm the rope diameter with product specifications.
- Q: What is the weight capacity of the Rupp Fairlead Tube? A: The weight capacity of the Rupp Fairlead Tube is generally specified in the product details, so please refer to those for accurate information.
- Q: How do I clean and maintain the Rupp Fairlead Tube? A: To clean the Rupp Fairlead Tube, simply use mild soap and water. Avoid harsh chemicals that may damage the plastic.
- Q: Is the Rupp Fairlead Tube easy to replace? A: Yes, the Rupp Fairlead Tube is designed for easy replacement. Just remove the old unit and install the new one following the provided installation instructions.
- Q: What is the warranty on the Rupp Fairlead Tube? A: Warranty details for the Rupp Fairlead Tube should be included in the product packaging or on the manufacturer's website.
- Q: Where can I purchase the Rupp Fairlead Tube? A: The Rupp Fairlead Tube is available at various retailers, both online and in-store. Check with local marine supply stores or e-commerce platforms.
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