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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the VETUS Drainplug used for? A: The VETUS Drainplug is designed for use with waterlock ACC tanks, providing an effective solution for draining water efficiently.
- Q: What material is the VETUS Drainplug made of? A: The VETUS Drainplug is made of durable plastic, ensuring longevity and resistance to corrosion.
- Q: How do I install the VETUS Drainplug? A: Installation of the VETUS Drainplug typically involves securing it into the designated outlet of the waterlock ACC tank. Ensure a tight fit to prevent leaks.
- Q: Is the VETUS Drainplug compatible with all waterlock tanks? A: The VETUS Drainplug is specifically designed for VETUS waterlock ACC tanks, so compatibility with other brands may vary.
- Q: What are the dimensions of the VETUS Drainplug? A: The exact dimensions of the VETUS Drainplug can vary, but it is designed to fit standard waterlock ACC tank outlets.
- Q: Can the VETUS Drainplug be used in saltwater environments? A: Yes, the plastic material of the VETUS Drainplug is resistant to saltwater corrosion, making it suitable for marine applications.
- Q: How do I maintain the VETUS Drainplug? A: Regularly check the VETUS Drainplug for signs of wear or damage. Clean it with mild soap and water to prevent buildup and ensure proper function.
- Q: What should I do if the VETUS Drainplug leaks? A: If the VETUS Drainplug leaks, inspect for any cracks or damage. It may need to be replaced if it cannot be reseated properly.
- Q: Is the VETUS Drainplug easy to remove? A: Yes, the VETUS Drainplug is designed for easy removal, allowing for quick access to drain the waterlock tank when necessary.
- Q: Where can I purchase the VETUS Drainplug? A: The VETUS Drainplug can be purchased from various hardware retailers and online stores specializing in marine and boating supplies.
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