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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the maximum pressure the OutdoorMaster electric paddle board pump can achieve? A: The OutdoorMaster electric paddle board pump can achieve a maximum pressure of 20 PSI.
- Q: How long does it take to inflate a paddle board with this pump? A: It takes approximately 10 minutes to inflate a 260L inflatable paddle board to 15 PSI.
- Q: Does this pump have an auto-off feature? A: Yes, the pump has an auto-off feature that turns it off once the desired pressure is reached.
- Q: What is the noise level of the OutdoorMaster paddle board pump? A: The pump operates at a noise level of approximately 80 dB, making it a lower noise option compared to many other pumps.
- Q: Can I use this pump with a car? A: Yes, the pump connects to a car's 12V DC outlet, making it convenient for outdoor use.
- Q: What types of inflatables can this pump be used for? A: This pump can be used for various inflatables including stand-up paddle boards, air beds, kayaks, boats, and swimming pools.
- Q: What safety features does this pump have? A: The pump includes a 12A fuse for increased safety during operation.
- Q: Are there multiple nozzle attachments included with the pump? A: Yes, the pump comes with 7 nozzle attachments to fit most high-pressure inflatables.
- Q: Is the pump suitable for inflating items other than paddle boards? A: Yes, the pump can inflate air beds, kayaks, tents, and more, as long as the correct nozzle is used.
- Q: Is the OutdoorMaster paddle board pump easy to transport? A: Yes, the pump is lightweight at about 0.9 kg and features a carrying handle strap for easy transport.
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