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Neopskin is a sub brand of parent brand Xuker, it is guaranteed genuine goods both for brand Neopskin and brand Xuker Why choose NeopSkin Mens Wetsuits >>>>>> Adjustable collar - easily adjust to your comfortable size >>>>>> Zippered Sleeves - snug fit sleeves, but easy to put on and take off with zippers >>>>>> Smooth Skin cuffs - stick to your wrist and ankle, minimizes water coming in >>>>>> Premium Material - super stretchy neoprene double-lined with elastic nylon, flexible, soft and comfortable >>>>>> Flatlock Stitch - its functional and sometimes called a Safety Stitch, stretchable, strong and very secure, its also decorative, makes the wetsuit looks stylish >>>>>>collocation - Often wear together with neoprene socks and water gloves (Not included in package, please buy separately from NEOPSKIN) About washing: Please hand wash in cold water and drip dry About smell: The smell of Neoprene is normal and no danger, it would be easy gone after a few times washes Before wear it for the first time, please soak the products in cold water, hand wash and air dry to release the smell For neoprene: Please get it off and let your skin breath after finished the sports Please take off immediately and stop using it if you are sensitive with Neoprene material and feel itching, tingling or occur other uncomfortable conditions after wear
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What size should I choose for the XUKER Wetsuit? A: To find the right size for the XUKER Wetsuit, refer to the size chart provided by the manufacturer. Measure your chest, waist, and height, and compare these measurements to the corresponding sizes listed. If you're between sizes, it's recommended to choose the larger size for comfort.
- Q: Is the wetsuit suitable for cold water? A: Yes, the XUKER Wetsuit is designed for cold water use, featuring 3mm neoprene material that provides insulation and helps retain body heat while engaging in water sports.
- Q: How do I care for and clean my wetsuit? A: To care for your XUKER Wetsuit, hand wash it in cold water with mild soap after each use. Rinse thoroughly to remove salt, sand, and chlorine. Hang it to drip dry away from direct sunlight to maintain its shape and elasticity.
- Q: Can I wear this wetsuit for multiple water sports? A: Yes, the XUKER Wetsuit is versatile and suitable for various water sports including diving, surfing, snorkeling, kayaking, and swimming, providing comfort and protection in each activity.
- Q: Does the wetsuit have a front zipper? A: Yes, the XUKER Wetsuit features a front zipper design that allows for easy entry and exit, while also enhancing flexibility and comfort during wear.
- Q: Will this wetsuit protect my skin from stings and cuts? A: Absolutely. The XUKER Wetsuit provides a protective barrier against stinging sea creatures and accidental contact with underwater environments, helping to prevent cuts and stings.
- Q: Is the neoprene material safe for sensitive skin? A: While neoprene is generally safe, individuals with sensitive skin may experience irritation. If you feel itching or discomfort, it is advised to remove the wetsuit and consult a physician if symptoms persist.
- Q: How should I deal with the neoprene smell? A: It’s normal for neoprene to have an odor. To reduce the smell, soak the wetsuit in cold water, hand wash it, and allow it to air dry. The smell usually diminishes after a few washes.
- Q: Are neoprene socks and gloves included with the wetsuit? A: No, the XUKER Wetsuit does not come with neoprene socks or gloves. These items are sold separately, and it’s recommended to purchase them for added warmth and protection.
- Q: What is the warranty or return policy for this wetsuit? A: XUKER offers a customer-first approach, allowing returns without questions asked. For specific warranty details, please refer to the product page or contact customer service.
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