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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the dimensions of the VEVOR Dance Floor? A: The VEVOR Dance Floor measures 6.6 feet by 23 feet, providing a total coverage area of 150.7 square feet.
- Q: What material is the dance floor made of? A: The dance floor is made from high-quality PVC vinyl, known for being scratch-proof, water-proof, and lightweight.
- Q: Is the VEVOR Dance Floor suitable for all types of dance? A: Yes, the dance floor is versatile and can be used for various dance styles, including ballet, jazz, hip hop, and modern dance.
- Q: How thick is the VEVOR Dance Floor? A: The VEVOR Dance Floor has a thickness of 0.06 inches (1.5 mm).
- Q: Can the dance floor be cut to fit different spaces? A: Yes, the flexible vinyl material allows you to cut the dance floor to fit your specific needs.
- Q: How do I clean and maintain the dance floor? A: Cleaning the dance floor is easy; simply sweep away debris, use a damp mop for stains, and gently scrub scuffs as needed.
- Q: Is the dance floor portable? A: Yes, the VEVOR Dance Floor is designed to be portable and can be easily rolled up for transport.
- Q: Does the dance floor have a non-slip surface? A: Yes, the dance floor features a matte surface that provides stability and prevents slipping during use.
- Q: Can the dance floor be used outdoors? A: While the dance floor is durable, it is recommended for indoor use to maintain its quality and longevity.
- Q: What is the weight of the VEVOR Dance Floor? A: The dance floor weighs 64.3 lbs (29.2 kg), making it substantial yet manageable for transport.
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