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Durable aluminum ladders ideal for sure footed access to and from the water or boat Load capacity of 665lbs Perfect for seawalls or dock applications with varying water levels Ergonomic design for handrails ensures easy use
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What materials is the Dock Edge + ECO Weld Free Fixed Dock Ladder made of? A: The Dock Edge + ECO Weld Free Fixed Dock Ladder is made primarily of aluminum and features plastic components.
- Q: How many steps does the ladder have? A: This ladder has a total of 5 steps.
- Q: Is the ladder easy to install? A: Yes, the ladder is designed for straightforward installation and does not require welding.
- Q: What is the weight capacity of the ladder? A: The weight capacity of the Dock Edge + ECO Weld Free Fixed Dock Ladder is typically around 300 pounds, but it is advisable to check the specific product specifications for confirmation.
- Q: Can this ladder be used in saltwater environments? A: Yes, the aluminum construction is corrosion-resistant, making it suitable for use in saltwater environments.
- Q: What are the dimensions of the ladder? A: The dimensions of the ladder can vary, but typically it is designed for standard dock heights. Please refer to the product specifications for exact measurements.
- Q: How should I maintain the ladder to ensure its longevity? A: To maintain the ladder, regularly clean it with fresh water after use, especially if exposed to saltwater, and inspect for any signs of wear or damage.
- Q: Is this ladder suitable for residential docks? A: Yes, this ladder is suitable for residential docks, providing safe and easy access to and from the water.
- Q: Does the ladder come with mounting hardware? A: Yes, the ladder typically includes the necessary mounting hardware for installation.
- Q: What safety features does the ladder have? A: The ladder features slip-resistant steps for added safety and stability while climbing.
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