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Simple Step-In is a harness for a dog that is looking for a simple working harness without any extra hardware Light in weight, with scratch resistant outer layer and breathable mesh inner layer Easy to wear, easy to take off and easy to handle Simple Life Simple Wear
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What sizes are available for the Gooby Simple Step in III Harness? A: The Gooby Simple Step in III Harness is available in Small, Medium, and Large sizes. For the best fit, it is recommended to measure the largest part of your dog's chest. Small fits 14.25 to 17 inches, Medium fits 16.75 to 21.5 inches, and Large fits 18.5 to 23.75 inches.
- Q: Is this harness suitable for small dogs? A: Yes, the Gooby Simple Step in III Harness is specifically designed for small breed dogs, accommodating dogs up to 35 lbs.
- Q: How do I clean the Gooby harness? A: The harness can be cleaned with a damp cloth. For deeper cleaning, it may be hand-washed with mild soap and air-dried. Always avoid using harsh chemicals.
- Q: What is the material used in the harness? A: The Gooby Simple Step in III Harness is made from a breathable mesh inner layer and a scratch-resistant outer layer, ensuring comfort and durability for your dog.
- Q: How does the sizing adjustment tab work? A: The sizing adjustment tab is designed to adjust the firmness around your dog's chest, ensuring a secure fit even when the leash is not attached.
- Q: Is the harness easy to put on and take off? A: Yes, the Gooby Simple Step in III Harness features a quick-release buckle that makes it easy to put on and take off, providing convenience for both you and your dog.
- Q: Will this harness prevent pulling? A: While the harness is designed for comfort and security, it is not specifically a no-pull harness. It is best suited for dogs that are already trained not to pull on the leash.
- Q: Can I use this harness for outdoor activities? A: Yes, the Gooby Simple Step in III Harness is suitable for both indoor and outdoor activities, making it a great choice for walks in the park or casual outings.
- Q: What type of leash can I use with this harness? A: You can use any standard leash with the Gooby Simple Step in III Harness. It features a POM plastic leash ring, which is durable and lightweight.
- Q: Is the inner mesh layer comfortable for my dog? A: Yes, the breathable inner mesh layer is designed to keep your dog cool and comfortable during use, making it ideal for warmer weather.
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