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STOMP snow helmet is all you need for snow sports activities
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What safety certifications does the STOMP Ski & Snowboarding Helmet have? A: The STOMP helmet complies with EN1077 standards and is CE/ASTM certified, ensuring it meets safety requirements for snow sports.
- Q: Is this helmet suitable for all-day wear? A: Yes, the STOMP helmet is designed for comfort during all-day use, featuring padded chin straps and an internal fabric lining for a comfortable fit.
- Q: Can I use wireless headphones with this helmet? A: Yes, the helmet includes built-in ear pad pockets that allow for the use of wireless drop-in headphones, making it easy to listen to music while skiing or snowboarding.
- Q: What sizes are available for the STOMP helmet? A: The helmet is available in several sizes: Small (55-56cm), Medium (57-58cm), Large (56-60cm), and X-Large (61cm) to fit a wide range of head sizes.
- Q: What materials are used in the construction of the helmet? A: The helmet features a strong ABS external cap and a supporting EPS inner shell, providing dual-layer protection for enhanced safety.
- Q: How much does the STOMP helmet weigh? A: The helmet is lightweight, weighing only 1.2 pounds, which contributes to comfort and ease of wear during snow sports activities.
- Q: Does this helmet have ventilation? A: Yes, the STOMP helmet is vented with multiport mesh screens to allow for ample airflow, helping to keep you cool while engaging in snow sports.
- Q: Is this helmet designed for adults only? A: Yes, the STOMP helmet is intended for adult use only and is not recommended for children.
- Q: How do I adjust the fit of the helmet? A: The helmet includes a micro-adjustable strap, allowing you to easily customize the fit for comfort and security.
- Q: What should I do to care for and maintain my STOMP helmet? A: To care for your helmet, clean it with a damp cloth and mild detergent, avoid using harsh chemicals, and store it in a cool, dry place when not in use.
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