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camping pillow
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What materials is the Hikenture Ultralight Inflatable Pillow made of? A: The pillow features a breathable cotton outer surface for comfort and a thickened TPU inner bladder to prevent air leaks.
- Q: How do I clean the removable cover of the pillow? A: The removable cover can be easily taken off and washed for hygienic cleaning, ensuring you maintain a fresh sleeping surface.
- Q: Is this pillow suitable for back and side sleepers? A: Yes, the pillow is designed with an ergonomic shape that provides sufficient neck support for both back and side sleepers.
- Q: How do I inflate and deflate the pillow? A: The pillow features a one-click valve that allows for quick inflation in just a few breaths and easy deflation by clicking the valve again.
- Q: What is the weight and size of the Hikenture pillow when packed? A: When packed, the ultralight pillow compresses to the size of a soda can, making it easy to carry during travel or camping.
- Q: Can this pillow also be used for lumbar support? A: Yes, the ergonomic design allows the pillow to serve as a lumbar support pillow, helping to alleviate back pain during long periods of sitting.
- Q: Does the pillow come with a warranty? A: Yes, the product comes with a satisfaction guarantee, ensuring you receive a quality product that meets your expectations.
- Q: How thick is the pillow when inflated? A: The thickness can be adjusted via the valve to fit individual preferences for firmness, accommodating various sleeping styles.
- Q: Is the pillow suitable for camping and travel? A: Yes, the lightweight and compact design makes it ideal for camping, hiking, and travel, providing comfort without adding significant weight to your pack.
- Q: What are the dimensions of the pillow when inflated? A: The exact dimensions may vary, but the pillow is designed to provide ample support while remaining portable for travel.
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