The band can be rotated in the bracket so that the buckle may be positioned on the left or right side
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What are the dimensions of the Highland by XS Scuba Stainless Steel Pony Mount? A: The dimensions are five point nine eight inches in length, four point zero two inches in width, and two point zero one inches in height. This compact size allows for easy mounting on various cylinders.
- Q: What material is the Highland Pony Mount made of? A: The mount is made from stainless steel, providing durability and resistance to corrosion. This ensures it can withstand harsh underwater conditions.
- Q: How much does the Highland Pony Mount weigh? A: The weight of the mount is not specified, but its design is lightweight for easy handling. It’s engineered to be robust while not adding excessive weight to your gear.
- Q: How do I install the Highland Pony Mount? A: To install, simply attach the stainless steel cam buckle to your pony bottle and slide it under your BCD cam strap. It can be mounted on either the right or left side.
- Q: Can I use this mount with different sizes of cylinders? A: Yes, the mount fits both thirteen cubic feet and nineteen cubic feet cylinders. This versatility makes it suitable for various diving needs.
- Q: Is the Highland Pony Mount adjustable for different setups? A: Yes, the band can be rotated in the bracket, allowing you to position the buckle on either side. This feature caters to individual preferences and setups.
- Q: What should I do to clean the Highland Pony Mount? A: To clean, rinse the stainless steel mount with fresh water after each use. Avoid using abrasive materials to maintain its finish and prevent scratches.
- Q: Is the Highland Pony Mount safe for underwater use? A: Yes, the stainless steel construction is designed to be safe for underwater environments. It’s built to endure exposure to water without compromising its integrity.
- Q: How should I store the Highland Pony Mount? A: Store the mount in a dry place away from direct sunlight. Keeping it in a protective case can help prevent scratches and damage during transport.
- Q: Can I mount the Highland Pony Mount upside-down? A: Yes, it can be mounted upright or upside-down, providing flexibility in how you configure your diving gear. This feature enhances usability for different diving styles.
- Q: What is the maximum load the Highland Pony Mount can handle? A: The mount is designed to securely hold pony bottles, but specific load limits are not provided. Ensure the setup is properly secured to prevent accidents.
- Q: Is the Highland Pony Mount suitable for beginners? A: Yes, the mount is user-friendly and suitable for both beginners and experienced divers. Its straightforward installation process makes it accessible for all skill levels.
- Q: Can I use this mount for other diving accessories? A: While primarily designed for pony bottles, the mount's versatility may allow for use with other compatible accessories. Always ensure compatibility before use.
- Q: What if my Highland Pony Mount arrives damaged? A: If the mount arrives damaged, contact customer support for assistance. Most retailers offer a return or exchange policy for damaged goods.
- Q: Does the Highland Pony Mount come with a warranty? A: Warranty details may vary by retailer, so check with the seller for specific warranty information. Typically, products like this have a manufacturer’s warranty.
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