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Innovative has been designing and manufacturing scuba diving and ocean equipment for more than 25 years. We combine our experience with cutting edge materials and designs to create highly functional, premium quality equipment that is built to last. All of our products come with a full Manufacturer's Warranty.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is included in the Save a Dive O Ring Kit? A: The Save a Dive O Ring Kit includes 10 pieces of o-rings in various sizes: 003, 010, 011, 014, and 112.
- Q: What materials are the o-rings made from? A: The o-rings are made from Rubber (Buna), which is designed for use with air.
- Q: Can I use these o-rings on tank valves? A: Yes, these o-rings are suitable for use on tank valves and high/low-pressure air hoses.
- Q: How do I determine the right o-ring size for my equipment? A: Check with your valve and other equipment manufacturers for their recommended o-ring sizes and durometer specifications.
- Q: Is there a warranty on the Save a Dive O Ring Kit? A: Yes, all products from Innovative, including the Save a Dive O Ring Kit, come with a full Manufacturer's Warranty.
- Q: How long has Innovative been designing diving equipment? A: Innovative has been designing and manufacturing scuba diving and ocean equipment for over 25 years.
- Q: Are these o-rings durable? A: Yes, the o-rings are made from premium quality materials designed to be highly functional and built to last.
- Q: Can I use these o-rings with other types of equipment? A: These o-rings are primarily designed for scuba diving equipment but can be compatible with other equipment that uses similar sizes and materials.
- Q: What should I do if I have a defective o-ring? A: If you encounter any defects, you can reach out to the manufacturer for a replacement under the warranty.
- Q: How should I store the o-rings to ensure their longevity? A: Store the o-rings in a cool, dry place away from direct sunlight to maintain their quality and effectiveness.
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