Our smallest and lightest retractor
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What are the dimensions of the XS Scuba Micro Console Retractor? A: The XS Scuba Micro Console Retractor measures one point five inches by one point three inches by zero point four inches.
- Q: What material is the XS Scuba Micro Console Retractor made of? A: The retractor is made from durable plastic and features a Sectra/Nylon cable.
- Q: How long is the cable on the XS Scuba Micro Console Retractor? A: The cable extends to thirty-six inches, or ninety-one centimeters.
- Q: How much weight can the XS Scuba Micro Console Retractor hold? A: This retractor has a breaking strength of forty pounds, or eighteen kilograms.
- Q: What is the pull force of the XS Scuba Micro Console Retractor? A: The pull force is two point five ounces, or seven grams.
- Q: How do I attach the XS Scuba Micro Console Retractor to my gear? A: You can attach it using the carabiner locking style snap clip and the stainless steel split ring.
- Q: Is the XS Scuba Micro Console Retractor suitable for small dive accessories? A: Yes, it is recommended for whistles, lobster gauges, slate pencils, and small knives.
- Q: How do I use the XS Scuba Micro Console Retractor? A: To use it, simply pull the attached item to extend the retractor cord, then retract it when done.
- Q: Can I use the XS Scuba Micro Console Retractor for underwater activities? A: Yes, it is designed for underwater use and keeps your gear secure and accessible.
- Q: How do I clean the XS Scuba Micro Console Retractor? A: To clean it, wipe the plastic case with a damp cloth and ensure the cable is free of debris.
- Q: Is the XS Scuba Micro Console Retractor safe for marine environments? A: Yes, it protects both the accessory and the dive environment from damage.
- Q: What should I do if my XS Scuba Micro Console Retractor is damaged? A: If damaged, contact the manufacturer for warranty information or replacement options.
- Q: How do I store the XS Scuba Micro Console Retractor? A: Store it in a cool, dry place, preferably in a gear bag to avoid tangling.
- Q: Is the XS Scuba Micro Console Retractor lightweight? A: Yes, it is the smallest and lightest retractor offered by XS Scuba.
- Q: Does the XS Scuba Micro Console Retractor come in different colors? A: Currently, it is available in black.
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