Based in Hood River, Oregon, DAKINE was founded in Maui, Hawai'i in 1979 by a long-time surfer, Rob Kaplan. DAKINE'S first product, a revolutionary new surf leash, quickly gained worldwide popularity. This first leash led to more surfing related products, built to withstand the punishing conditions of the surf on the north shore of Hawai'i. In Hawaiian slang, ''Da Kine'' means ''the best'' and the company has lived up to this standard through attention to detail, focus on accessories and a notoriously thorough design process.
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
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Cost: We offer Free Shipping on all orders across the Continental United States.
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Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
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Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
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Handling Time: 1–3 Business Days (Monday – Saturday).
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Transit Time: 3–5 Business Days (Monday – Friday).
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Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
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Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
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Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
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Customer Support: Available 24/7, 365 Days a Year
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Phone: +1 832-344-5453
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Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What are the dimensions of the Dakine FIN LEASHES DLX? A: The dimensions are seven point eight seven inches in length, three point one five inches in width, and three point nine four inches in height.
- Q: What color options are available for the Dakine FIN LEASHES DLX? A: The Dakine FIN LEASHES DLX is available in black.
- Q: What is the item size for the Dakine FIN LEASHES DLX? A: The item size is one size, suitable for various applications.
- Q: How do you use the Dakine FIN LEASHES DLX? A: To use the leash, attach it to your fins and ensure it's secure before entering the water.
- Q: Is the Dakine FIN LEASHES DLX suitable for beginners? A: Yes, it is suitable for both beginners and experienced surfers, providing reliable performance.
- Q: What features enhance comfort and safety on the Dakine FIN LEASHES DLX? A: It includes an integrated fin strap and heel pad for maximum comfort and safety.
- Q: How do I clean the Dakine FIN LEASHES DLX? A: Clean the leash with fresh water after each use to remove salt and sand, ensuring longevity.
- Q: Is the Dakine FIN LEASHES DLX made from durable materials? A: Yes, it is designed to withstand the harsh conditions of surfing, ensuring durability.
- Q: How should I store the Dakine FIN LEASHES DLX? A: Store it in a cool, dry place away from direct sunlight to maintain its condition.
- Q: What is the warranty policy for the Dakine FIN LEASHES DLX? A: The warranty policy varies, so check with the manufacturer for specific details on coverage.
- Q: Can the Dakine FIN LEASHES DLX be used for other water sports? A: Yes, it can also be used for other water sports like kite surfing and paddleboarding.
- Q: What should I do if my Dakine FIN LEASHES DLX arrives damaged? A: Contact customer support immediately to report any damages and discuss return options.
- Q: Is the Dakine FIN LEASHES DLX adjustable? A: Yes, it features an adjustable buckle for a customizable fit.
- Q: Are there any hazardous materials in the Dakine FIN LEASHES DLX? A: No, there are no hazardous materials listed for the Dakine FIN LEASHES DLX.
- Q: How does the Dakine FIN LEASHES DLX compare to other surf leashes? A: It stands out for its padded security and integrated features, making it a top choice among surfers.
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