Connex Link 6.0 mm 10x Gold (for 10sG and 10sB) Chains
Shipping & Delivery Policy
At Onlinesportsmall, we are dedicated to getting your home and kitchen essentials to you as quickly as possible. To ensure the highest quality and best pricing, we work directly with our manufacturing partners to ship products efficiently from our network of fulfillment centers, including our primary hub in Houston, Texas.
Because your convenience is our priority, our Customer Support Team is available 24/7 to assist you with any shipping inquiries.
1. Shipping Destinations & Cost
-
Cost: We offer Free Shipping on all orders across the Continental United States.
-
Restrictions: We do not ship to P.O. Boxes, APO/FPO addresses, or international destinations at this time.
2. Order Processing & Transit Times
Our fulfillment centers operate six days a week (Monday through Saturday) to process and dispatch your orders.
-
Order Cut-off Time: 2:00 PM (CST) – Monday to Saturday.
-
Handling Time: 1–3 Business Days (Monday – Saturday).
-
Transit Time: 3–5 Business Days (Monday – Friday).
-
Total Delivery Time: 4–8 Business Days.
3. Strategic Fulfillment & Carriers
By working directly with our manufacturing partners, we optimize our logistics to reduce transit distances. We utilize reliable carriers such as UPS, FedEx, and USPS.
4. Order Tracking
A shipping confirmation email with a tracking number will be sent as soon as your order is dispatched. Please allow up to 24 hours for the carrier’s tracking link to reflect the status of your package. You can also contact our 24/7 support team for real-time updates.
5. Missing or Damaged Items
If your package is marked as delivered but you cannot find it, or if it arrives damaged, please notify us within 48 hours. Our 24/7 support team is ready to help coordinate replacements or resolutions immediately.
6. Business Contact Details
-
Legal Entity: Ami Ventures Inc (dba Onlinesportsmall)
-
Physical Address: 14932 Kuykendahl Road, Houston, TX 77090
-
Customer Support: Available 24/7, 365 Days a Year
-
Phone: +1 832-344-5453
-
Email: support@onlinesportsmall.com
Frequently Asked Questions
- Q: What material is the Connex Link made of? A: The Connex Link is made from stainless steel, ensuring durability and resistance to corrosion.
- Q: What are the dimensions of the Connex Link? A: The Connex Link measures two point thirty-six inches in length, two point thirty-six inches in width, and one point fifty-seven inches in height.
- Q: What is the model number of this product? A: The model number for the Connex Link is CO-10G, identifying it as a ten-speed chain link.
- Q: How do I install the Connex Link on my bike chain? A: To install the Connex Link, simply align the link with the chain ends and snap them together until you hear a click.
- Q: Is this Connex Link suitable for all bike chains? A: No, the Connex Link is specifically designed for ten-speed chains, such as the ten-speed gold and silver models.
- Q: Can I use the Connex Link for racing bikes? A: Yes, the Connex Link is ideal for racing bikes equipped with ten-speed chains, enhancing performance and reliability.
- Q: How do I clean the Connex Link? A: To clean the Connex Link, use a cloth and some bike chain cleaner, ensuring to remove any grime without disassembling the link.
- Q: Is the Connex Link waterproof? A: Yes, the stainless steel material used in the Connex Link provides a degree of water resistance, suitable for wet conditions.
- Q: What should I do if my Connex Link gets damaged? A: If the Connex Link is damaged, it is recommended to replace it with a new one to ensure safe and effective riding.
- Q: How long does the Connex Link last? A: The lifespan of the Connex Link can vary, but with proper maintenance, it can last several hundred miles.
- Q: Is the Connex Link easy to remove? A: Yes, the Connex Link can be easily removed by pressing the release mechanism, allowing for quick adjustments.
- Q: Can I use the Connex Link on a mountain bike? A: Yes, as long as your mountain bike is equipped with a ten-speed chain, the Connex Link is suitable for use.
- Q: What are the compatibility options for the Connex Link? A: The Connex Link is compatible with both ten-speed gold and silver chains, ensuring versatility in use.
- Q: Is the Connex Link suitable for beginners to install? A: Yes, the Connex Link is designed for easy installation, making it suitable even for beginners.
- Q: How should I store my Connex Link? A: Store your Connex Link in a dry place, away from moisture, to prevent rust and extend its lifespan.
- Q: What is the weight of the Connex Link? A: The Connex Link has a lightweight design, making it easy to handle and install without adding significant weight to your bike.
Wishlist
Wishlist is empty.
Wishlist
Compare
Shopping cart
Your cart is empty.
Return to shop
