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XcMAN(XIAMEN)INDUSTRY&TRADE cO,LTD
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the size of the XCMAN Snowboard Clear Spike Stomp Pad? A: The XCMAN Snowboard Clear Spike Stomp Pad measures 5.2 x 5.2 inches, providing ample surface area for maximum grip.
- Q: How does the 3M adhesive work for this stomp pad? A: The stomp pad features 3M peel-and-stick adhesive, ensuring a strong bond to your snowboard surface for reliable traction.
- Q: Can the stomp pad be cut to fit different board sizes? A: Yes, the stomp pad includes 18 pyramid spikes which can be easily cut into 4 configurable pieces to suit your specific needs.
- Q: What material is the XCMAN stomp pad made of? A: The stomp pad is made from durable aluminum, ensuring longevity and resistance to wear while on the slopes.
- Q: Is the stomp pad transparent and does it affect snowboard graphics? A: Yes, the stomp pad features a clear pyramid spike design, allowing your snowboard graphics to remain visible.
- Q: How well does the stomp pad provide traction on snow? A: The molded pyramid spike design is specifically engineered to maximize grip and traction, helping to prevent slipping when getting on and off your snowboard.
- Q: Is the stomp pad easy to apply? A: Absolutely! The stomp pad comes with 3M peel-and-stick adhesive, making application quick and simple.
- Q: Can this stomp pad be used in all snow conditions? A: Yes, the XCMAN stomp pad is designed to work effectively in various snow conditions, providing reliable traction regardless of the environment.
- Q: What is the primary purpose of the XCMAN stomp pad? A: The primary purpose of the XCMAN stomp pad is to provide extra grip and traction for snowboarders, enhancing stability and safety when mounting or dismounting.
- Q: Does the stomp pad help with snow removal from boots? A: Yes, the raised ridge and spot design of the stomp pad is effective in scraping snow off your boot sole, improving overall performance.
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