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The Surf-Wake Mount was designed to be one of the most adjustable mounts that we offer, built to withstand any weather and waves that you put it through.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the Contour 3555 Surfboard Mount designed for? A: The Contour 3555 Surfboard Mount is designed for capturing video footage while surfing or engaging in other water sports. It securely attaches to your surfboard, allowing you to record from various angles.
- Q: Is the Contour 3555 Surfboard Mount waterproof? A: Yes, the mount is designed to withstand wet conditions and is compatible with waterproof cases for the Contour 3320 and 3325 cameras.
- Q: How does the adhesive pad work for the mount? A: The adhesive pad securely adheres the mount to your surfboard, ensuring a stable attachment even in challenging weather and wave conditions.
- Q: Can I adjust the angle of the camera once mounted? A: Yes, the mount features a 360° rotating base and a rubber ball joint, allowing you to adjust the angle of your camera easily for optimal shooting.
- Q: What surfboard models is the Contour 3555 Mount compatible with? A: The Contour 3555 Surfboard Mount is specifically designed for use with the Contour 3320 and 3325 Waterproof Cases.
- Q: How do I care for the Contour 3555 Surfboard Mount? A: To care for the mount, clean it regularly with fresh water after use in saltwater to prevent corrosion, and ensure the adhesive pad remains clean for optimal adhesion.
- Q: What materials is the Contour 3555 Surfboard Mount made from? A: While the specific materials are not listed, the mount is designed to be durable and weather-resistant, suitable for outdoor use.
- Q: Can the mount be reused after removal? A: The adhesive pad is designed for a strong initial bond; however, removal may compromise its reusability. It is advisable to use a new adhesive pad for secure attachment after removal.
- Q: Is the Contour 3555 easy to install? A: Yes, the installation process is straightforward. Clean the surface of your surfboard, apply the adhesive pad, and secure the mount. Follow the included instructions for best results.
- Q: Where can I find additional support or troubleshooting for the mount? A: For additional support or troubleshooting, refer to the manufacturer's website or contact customer service for assistance.
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