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Sturby: Our surf board rack is made by engineering plastic, which can hold over 220lbs
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the weight capacity of the TWO STONES Surfboard Rack? A: The TWO STONES Surfboard Rack can hold over 220lbs, making it suitable for heavy surfboards and paddle boards.
- Q: Is the surfboard rack easy to install? A: Yes, the surfboard rack features a simple design that allows for quick installation, and all necessary mounting hardware is included.
- Q: What materials is the surfboard rack made from? A: The surfboard rack is made from engineering materials designed for durability and strength.
- Q: Can the rack hold larger boards? A: Yes, the long arm design of the surfboard rack is specifically made to accommodate larger surfboards and paddle boards.
- Q: Does the rack protect my surfboard from damage? A: Yes, the surfboard rack includes a protective rubber strip to prevent any damage to your surfboard while mounted.
- Q: What is the design of the TWO STONES Surfboard Rack? A: The surfboard rack is designed with an ET face, providing a unique decorative element for your wall.
- Q: Is this rack suitable for indoor and outdoor use? A: The surfboard rack is designed primarily for indoor use, but it can be safely used outdoors in dry conditions.
- Q: What surface can I mount the surfboard rack on? A: The rack can be mounted on various surfaces, including drywall, wood, and concrete, as long as proper anchors are used.
- Q: How many surfboards can this rack hold? A: The TWO STONES Surfboard Rack is designed to hold multiple boards, but the exact number will depend on the size and shape of the boards.
- Q: Is the surfboard rack adjustable? A: The rack is not adjustable, but its long arm design accommodates various board sizes effectively.
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