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Description: Hevto wetsuits made of foamed neoprene, primarily providing thermal insulation, but also buoyancy and protection from abrasion, ultraviolet exposure and stings from marine organisms Whether its water sports or underwater sports, Hevto wetsuits can provide the best protection for the bodyPacking: We choose high quality OPP seal bag, in order to decrease transportation damage to the products When you open the bag, there are usually any slightly fold lines which are acceptable according to our quality policyWe beg your understanding, because the fold line cannot be avoided completely If the fold lines are too sharp to acceptable by your side, dont worry, youll get the best service support Odor: Open the bag and when you find any nasty smell, dont worry please this odor is not harmful to you The wetsuits is a kind of clothing usually made of foam neoprene, and glue is needed to form a tight junction between the fabric and rubber Then you will smell a glue Please place the wetsuit in a ventilated place for a period of time or washed in water, the wetsuit will lose its taste the smell will disappear soon We guarantee that we only use Eco-friendly material and glue Service: If there are any quality problems when you get the wetsuits, dont worry, youll get the best service support We will check the problems and give you solutions very soon You are always welcome to give us your comments and suggestions to improve our products quality
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What materials are used in the Hevto wetsuit? A: The Hevto wetsuit is made from high-quality foamed neoprene, which offers thermal insulation, buoyancy, and protection from abrasion and UV exposure.
- Q: Is the wetsuit suitable for both boys and girls? A: Yes, the Hevto wetsuit is designed for both boys and girls, making it a versatile option for young swimmers and water sports enthusiasts.
- Q: How should I care for my Hevto wetsuit? A: To care for your Hevto wetsuit, rinse it with fresh water after each use, hang it to dry in a shaded area, and avoid exposure to direct sunlight for extended periods.
- Q: What sizes are available for the Hevto wetsuit? A: The Hevto wetsuit is available in various sizes, including options suitable for children and youth. Be sure to check the sizing chart for accurate measurements.
- Q: Will the wetsuit have a strong smell upon opening? A: It is normal for the wetsuit to have a slight odor due to the neoprene and glue used in manufacturing. This smell is not harmful and will dissipate after airing out or washing.
- Q: Can the Hevto wetsuit be used for activities other than swimming? A: Yes, the Hevto wetsuit is suitable for various water sports, including snorkeling, surfing, and other underwater activities, providing protection and insulation.
- Q: What should I do if the wetsuit has quality issues? A: If you encounter any quality problems with the wetsuit, you can reach out to customer service for assistance. They will help you resolve the issue promptly.
- Q: Is this wetsuit eco-friendly? A: Yes, the Hevto wetsuit is made from eco-friendly materials and glue, ensuring that it is safe for both the user and the environment.
- Q: Are there any fold lines on the wetsuit after packaging? A: It is common to see slight fold lines when opening the wetsuit due to packaging. These are acceptable and will often smooth out after use.
- Q: Can I machine wash the Hevto wetsuit? A: It is recommended to hand wash the Hevto wetsuit in fresh water for best results. Avoid machine washing to maintain the suit's integrity and longevity.
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