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Helps reduce the risk of losing your board Swivel connections Reinforced coil comfortable Nylon, neoprene strap
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the length and thickness of the HEYTUR Coiled SUP Leash? A: The HEYTUR Coiled SUP Leash is 10 feet long and made of a 5 mm thick quality urethane cord.
- Q: What materials are used in the HEYTUR SUP Leash? A: The leash features a comfortable nylon and neoprene strap, providing durability and comfort during use.
- Q: Is the HEYTUR SUP Leash suitable for different water activities? A: Yes, this leash is designed for stand up paddling, surfing, and kayaking, making it versatile for various water environments.
- Q: What are the benefits of using a coiled SUP leash? A: A coiled SUP leash helps reduce the risk of losing your board and offers enhanced portability, as it stays close to the board and minimizes drag in the water.
- Q: How does the ankle cuff of the HEYTUR SUP Leash feel during use? A: The leash features a 1.5-inch quilted neoprene ankle cuff, which is designed for comfort and secure fit while paddling.
- Q: Can the HEYTUR SUP Leash be easily attached to my board? A: Yes, the HEYTUR SUP Leash is easy to use and can be quickly attached to your surfboard or paddleboard.
- Q: Does the leash include any swivel connections? A: Yes, the HEYTUR Coiled SUP Leash includes swivel connections that help prevent tangling during use.
- Q: What design features enhance the portability of the HEYTUR SUP Leash? A: The classic Telephone Line design of the leash ensures it is lightweight and flexible, making it easy to carry around.
- Q: How should I care for and maintain my HEYTUR SUP Leash? A: To maintain your SUP leash, rinse it with fresh water after use, avoid prolonged exposure to direct sunlight, and store it in a cool, dry place.
- Q: Is this leash suitable for beginners or advanced users? A: The HEYTUR Coiled SUP Leash is suitable for all skill levels, from beginners to advanced users, thanks to its reliable design and functionality.
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