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AQUA FITNESS, KICK & PULL BUOY
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the AQUA Fitness 3-in-1 Combo Pull-Kick-Swim Kickboard? A: The AQUA Fitness 3-in-1 Combo Pull-Kick-Swim Kickboard is a versatile swim training device designed for adults. It can be used for various swimming techniques including pulling, kicking, and swimming.
- Q: What materials is the kickboard made from? A: The kickboard is made from lightweight, durable, chlorine-compatible EVA foam, making it ideal for swim training.
- Q: Is there a weight limit for using this kickboard? A: There is no weight limit for the AQUA Fitness kickboard, as it is designed for buoyancy aid only and not as a flotation device.
- Q: What are the dimensions of the kickboard? A: The dimensions of the kickboard are 11 inches long by 10.25 inches wide (28 cm x 26 cm).
- Q: Can the kickboard be used for travel? A: Yes, the compact design of the kickboard makes it very portable and great for travel.
- Q: How does the anatomical design benefit users? A: The easy-to-grasp, multi-grip anatomical design with comfortable round edges enhances usability, allowing for a better grip during swim training.
- Q: Is this kickboard suitable for beginners? A: Yes, the AQUA Fitness kickboard is suitable for swimmers of all levels, including beginners, as it helps improve kicking techniques and build confidence in the water.
- Q: What kind of swim training can I do with this kickboard? A: You can use the kickboard for various swim training activities, including kicking drills, pull buoy exercises, and overall swim technique improvement.
- Q: How should I care for and maintain the kickboard? A: To maintain the kickboard, rinse it with fresh water after each use, especially after swimming in chlorinated pools, and store it in a cool, dry place.
- Q: Is the kickboard suitable for both adults and children? A: The kickboard is designed specifically for adults, but may also be used by older children or teens who are comfortable with its size and design.
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