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swimming goggles
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What age group are these swimming goggles suitable for? A: These swimming goggles are designed for kids and toddlers aged 3 to 14 years, making them suitable for a wide range of youth.
- Q: Are these goggles anti-fog? A: Yes, the lenses of these goggles feature an anti-fog treatment, ensuring a clear view underwater without fogging up during use.
- Q: Do these goggles provide UV protection? A: Yes, the goggles have an anti-UV treatment that protects children's eyes from harmful UV rays while swimming outdoors.
- Q: What material are the lenses made of? A: The lenses are made of polycarbonate, which is known for its high impact and drop resistance, ensuring safety during swimming activities.
- Q: How do I adjust the strap for a better fit? A: The goggles are equipped with Speed-Fit clips that allow for quick and easy adjustments to the strap length, ensuring a secure fit for your child.
- Q: Is there a nose cover included with the goggles? A: Yes, the goggles come with a 3D soft nose cover that helps children who may struggle with breathing underwater, providing comfort and ease of use.
- Q: Can these goggles fit different face shapes? A: The swim mask features a premium silicone skirt that is designed to fit various facial shapes comfortably, providing a good seal to prevent water leakage.
- Q: What should I do if the goggles start to leak? A: If the goggles leak, ensure that they are properly fitted on your child's face and check for any damage to the silicone skirt or strap. Adjusting the fit may help prevent leaks.
- Q: Are these goggles suitable for outdoor swimming? A: Yes, these goggles are perfect for outdoor swimming as they provide UV protection and an anti-fog feature for clear vision in various conditions.
- Q: How do I clean and care for my swimming goggles? A: To maintain your swimming goggles, rinse them with fresh water after each use, avoid touching the inside of the lenses, and store them in a cool, dry place.
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