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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What size dog does the AdiTyna Tactical Dog Collar fit? A: The AdiTyna Tactical Dog Collar is designed for extra-large dogs with a neck size between 21 to 25 inches.
- Q: Is the collar adjustable? A: Yes, the collar is adjustable, allowing you to customize the fit for your dog.
- Q: What materials are used in the collar's construction? A: The collar is made from tactical nylon and features a neoprene lining for added comfort.
- Q: Does this collar have a handle? A: Yes, the collar includes a comfortable traffic handle that provides better control during walks and training.
- Q: Can the collar be used with a leash? A: Yes, the collar is designed for use with a leash, making it suitable for training and walking.
- Q: What colors are available for this collar? A: The collar is available in multiple colors, including Coyote Brown, Ranger Green, Black, Camo, Pink, Red, Yellow, Purple, Green, Orange, Gray, and Burgundy.
- Q: Are ID patches included with the collar? A: Yes, the collar comes with a set of 3 ID patches, measuring 2.3 x 1.2 inches, for identification purposes.
- Q: How do I measure my dog for the collar? A: To measure your dog, use a tape measure around the neck and consult the sizing table provided to select the correct size.
- Q: Is there a warranty on the collar? A: Yes, the AdiTyna Tactical Dog Collar comes with a 2-year guarantee for customer satisfaction.
- Q: What is the width of the collar? A: The collar has a width of 1.5 inches.
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