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The Cooler Duffel is made with style. It has a 12 can plus ice capacity, our 5 year no-leak liner guarantee, sleek domed styling, brushed nickel hardware, and easy access double zipper opening. The duality of this duffel allows you to use it for multiple purposes, like sports, travel, gym, camping, etc.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the capacity of the Cooler Duffel? A: The Cooler Duffel holds up to 12 cans plus ice, making it ideal for keeping beverages cold during outings.
- Q: Is the Cooler Duffel insulated? A: Yes, the Cooler Duffel features a PEVA liner with full insulation to maintain the temperature of your drinks.
- Q: What materials is the Cooler Duffel made from? A: The Cooler Duffel is made of durable 300D Polyester, which provides weather and water resistance.
- Q: Can the Cooler Duffel be used for purposes other than carrying drinks? A: Absolutely! The Cooler Duffel is versatile and can be used for sports, travel, gym, camping, and more.
- Q: What are the dimensions of the Cooler Duffel? A: The Cooler Duffel measures 15 inches in length, 11 inches in width, and 4 inches in height.
- Q: Does the Cooler Duffel have any special features? A: Yes, it features sleek domed styling, brushed nickel hardware, a dual zipper opening for easy access, and comfortable handle straps as well as a shoulder strap.
- Q: Is the Cooler Duffel easy to clean? A: While specific cleaning instructions are not provided, using a damp cloth for the exterior and a mild soap solution for the interior should suffice for maintenance.
- Q: Does the Cooler Duffel come with a warranty? A: Yes, the Cooler Duffel comes with a 5-year no-leak liner guarantee.
- Q: What colors are available for the Cooler Duffel? A: The product details do not specify color options; please check the retailer for available colors.
- Q: Is the Cooler Duffel suitable for outdoor use? A: Yes, the Cooler Duffel is designed to be weather and water resistant, making it suitable for outdoor activities.
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