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ALPS Mountaineering rectangle floor savers are a great addition to any tent purchase. They are cut a little smaller than the dimension of the tent floor to prevent trapping water.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the purpose of the ALPS Mountaineering Chaos 1-Person Tent Floor Saver? A: The floor saver is designed to protect the floor of the ALPS Mountaineering Chaos 1-Person tent from moisture and dirt, ensuring a clean and dry camping experience.
- Q: What materials is the floor saver made of? A: It is made of durable Polyester fabric, providing abrasion resistance and featuring grommet/male buckle corner attachments for secure placement.
- Q: How does the size of the floor saver compare to the tent floor? A: The floor saver is cut slightly smaller than the tent floor dimensions to prevent water from being trapped underneath the tent.
- Q: What are the dimensions and weight of the floor saver? A: The dimensions are 6'11 x 2'8, and it weighs just 5 ounces, making it lightweight and easy to carry.
- Q: How do I clean the ALPS Mountaineering floor saver? A: Care instructions recommend hand washing the floor saver to maintain its durability and effectiveness.
- Q: Is the floor saver suitable for all types of camping tents? A: This floor saver is specifically designed for the ALPS Mountaineering Chaos 1-Person tent, and may not fit properly with other tent models.
- Q: Can I use the floor saver without the tent? A: While it is designed to be used under the tent, you could use it as a lightweight ground cover, but it may not provide the same level of protection without the tent setup.
- Q: Does the floor saver come in different colors? A: The ALPS Mountaineering Chaos 1-Person Tent Floor Saver is available in Navy.
- Q: What benefits does the floor saver provide during camping? A: It acts as a moisture and dirt barrier, making cleanup easier and keeping the tent floor dry, which enhances overall camping comfort.
- Q: Is the floor saver easy to transport? A: Yes, its lightweight design at just 5 ounces makes it easy to pack and carry on camping trips.
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