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ALPS Mountaineering footprints are a great addition to any tent purchase. They are cut a little smaller than the dimension of the tent floor and have corner attachments, which help keep it in place. Simple, fast, and all at a great price.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the purpose of the ALPS Mountaineering Helix 2 Footprint? A: The ALPS Mountaineering Helix 2 Footprint is designed to protect the floor of the Helix 2-Person Tent, prolonging its lifespan and providing an additional layer of durability against the ground.
- Q: What materials are used in the Helix 2 Footprint? A: The footprint is made from durable 75D polyester taffeta fabric, ensuring strength and resistance to wear and tear.
- Q: How does the footprint attach to the tent? A: The footprint features aluminum tab corner attachments that help securely keep it in place under the tent.
- Q: What are the dimensions and weight of the Helix 2 Footprint? A: The dimensions of the footprint are 4'2" x 6'8" and it weighs approximately 8.8 oz.
- Q: Is the footprint compatible with other tent models? A: The Helix 2 Footprint is specifically designed for the Helix 2-Person Tent and may not fit other tent models properly.
- Q: Can the footprint be used separately from the tent? A: While the footprint is primarily designed to be used beneath the Helix 2 Tent, it can be used alone for ground protection in some camping scenarios, though this may limit its effectiveness.
- Q: How should I care for the Helix 2 Footprint? A: To care for the footprint, clean it with mild soap and water, allow it to dry completely before storage, and avoid exposure to sharp objects to maintain its integrity.
- Q: Does the footprint add extra weight to my camping gear? A: At 8.8 oz, the footprint adds minimal weight to your camping gear, making it a worthwhile investment for added tent protection.
- Q: Is the ALPS Mountaineering Helix 2 Footprint waterproof? A: The footprint is made from durable polyester material, but it is not fully waterproof. It adds some water resistance, but additional measures may be needed in heavy rain.
- Q: Where can I purchase the ALPS Mountaineering Helix 2 Footprint? A: The footprint can be purchased from outdoor retailers, camping supply stores, and online marketplaces that specialize in camping gear.
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