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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What are the dimensions and weight of the Alvantor Heavy Duty Tarp? A: The Alvantor Heavy Duty Tarp measures 10 feet by 10 feet and weighs only 2.88 pounds, making it lightweight and easy to carry.
- Q: Is the tarp waterproof and suitable for all weather conditions? A: Yes, this tarp is waterproof and designed to withstand all weather conditions, including rain, snow, and wind. It is also UV resistant.
- Q: What materials are used in the construction of this tarp? A: The tarp is made of woven polyethylene thread with a thickness of 10 mil, featuring dual lamination for added water resistance and durability.
- Q: How can I clean the tarp after use? A: Cleaning the tarp is easy; you can rinse it with water or wipe it down with a cloth. It is designed to be washable and resistant to dirt.
- Q: Can this tarp be used for camping or outdoor activities? A: Yes, the tarp is perfect for camping, hiking, and outdoor activities. It can be used as a floor mat or cover to protect against elements like wind and rain.
- Q: Does the tarp have grommets for securing it? A: Yes, the tarp features aluminum high-strength rust-resistant grommets at each corner and every 36 inches along the edges for easy securing and tying down.
- Q: Is this tarp suitable for protecting vehicles or equipment? A: Absolutely, the tarp can be used to protect boats, cars, and other outdoor equipment from harsh weather conditions, including sun and rain.
- Q: How do I store the tarp when not in use? A: The tarp is lightweight and can be easily folded and stored in a backpack or a small space when not in use, making it convenient for transport.
- Q: Can this tarp be used as a temporary pickup truck bed cover? A: Yes, the tarp is versatile and can be used as a temporary cover for pickup truck beds, providing protection for items being transported.
- Q: What is the maximum load capacity of this tarp? A: The tarp can hold 4 to 6 adults, making it suitable for various uses such as a ground cover or a shelter.
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