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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the size of the C.E. Smith Bow Roller? A: The C.E. Smith Bow Roller measures 4 inches in diameter with a 1/2 inch inner diameter.
- Q: What material is the bow roller made of? A: The bow roller is made of durable yellow PVC, which is a type of plastic.
- Q: Is the C.E. Smith Bow Roller suitable for all boat types? A: This bow roller is designed to work well with various boat types, particularly for those using trailers.
- Q: How do I install the C.E. Smith Bow Roller? A: Installation typically involves mounting the roller on a trailer using standard brackets; specific instructions can be found in the product manual.
- Q: What are the main features of the C.E. Smith Bow Roller? A: Key features include its sturdy construction, compatibility with various trailers, and effective support for the bow of the boat.
- Q: Can the bow roller be used in saltwater environments? A: Yes, the PVC material is resistant to corrosion, making it suitable for use in saltwater conditions.
- Q: How do I maintain the C.E. Smith Bow Roller? A: Regular cleaning with fresh water and occasional inspections for wear will help maintain the roller's performance.
- Q: What is the weight capacity of the bow roller? A: The weight capacity can vary based on the trailer setup; it's recommended to check the specifications for maximum load recommendations.
- Q: Is the bow roller easy to replace if damaged? A: Yes, the C.E. Smith Bow Roller can be easily replaced as it is typically mounted using standard screws or bolts.
- Q: Where can I purchase the C.E. Smith Bow Roller? A: The C.E. Smith Bow Roller is available at various online retailers and marine supply stores.
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