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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the size of the GROCO BP-5 Poly Basket? A: The GROCO BP-5 Poly Basket measures 2.6 inches in diameter and 9.4 inches in length.
- Q: What material is the GROCO BP-5 Poly Basket made from? A: The GROCO BP-5 Poly Basket is made from durable plastic, ensuring longevity and resistance to corrosion.
- Q: What are the main features of the GROCO BP-5 Poly Basket? A: The main features of the GROCO BP-5 Poly Basket include its lightweight design, robust construction, and suitability for various plumbing fittings.
- Q: Is the GROCO BP-5 Poly Basket suitable for outdoor use? A: Yes, the GROCO BP-5 Poly Basket is suitable for outdoor use due to its durable plastic material that withstands various weather conditions.
- Q: Can the GROCO BP-5 Poly Basket be used in marine applications? A: Yes, the GROCO BP-5 Poly Basket is designed for marine applications and is resistant to saltwater corrosion.
- Q: How do I clean the GROCO BP-5 Poly Basket? A: To clean the GROCO BP-5 Poly Basket, simply rinse it with fresh water and mild soap, then allow it to air dry.
- Q: What plumbing fittings is the GROCO BP-5 Poly Basket compatible with? A: The GROCO BP-5 Poly Basket is compatible with a variety of plumbing fittings, making it versatile for different installations.
- Q: What is the weight of the GROCO BP-5 Poly Basket? A: The GROCO BP-5 Poly Basket is lightweight, making it easy to handle and install.
- Q: Does the GROCO BP-5 Poly Basket come with a warranty? A: Warranty details for the GROCO BP-5 Poly Basket may vary; please check with the retailer for specific warranty information.
- Q: Where can I purchase the GROCO BP-5 Poly Basket? A: The GROCO BP-5 Poly Basket can be purchased at various plumbing supply stores and online retailers.
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