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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What material is the GROCO Perforated Hull Strainer made of? A: The GROCO Perforated Hull Strainer is made of durable plastic, ensuring longevity and resistance to corrosion.
- Q: What is the maximum through-hull size for this strainer? A: This strainer is designed for a maximum through-hull size of 2 inches.
- Q: What is the purpose of the access door on the strainer? A: The access door allows for easy cleaning and maintenance of the strainer, ensuring optimal performance.
- Q: Can this strainer be used for seawater applications? A: Yes, the GROCO Perforated Hull Strainer is suitable for seawater applications, making it ideal for marine environments.
- Q: How do I install the GROCO Hull Strainer? A: Installation typically involves securing the strainer to the hull and connecting it to the plumbing system; detailed instructions are usually included with the product.
- Q: Is the GROCO strainer suitable for both fresh and saltwater? A: Yes, the strainer is designed to perform well in both fresh and saltwater conditions.
- Q: What are the dimensions of this hull strainer? A: The dimensions can vary, but it is specifically designed to fit a 2-inch through-hull fitting.
- Q: Does the strainer come with a warranty? A: Warranty details should be checked with the retailer or manufacturer, but many products include a limited warranty against defects.
- Q: What maintenance is required for the GROCO Hull Strainer? A: Regular cleaning of the strainer is recommended to prevent clogs and ensure efficient operation.
- Q: Is this product suitable for recreational boats? A: Yes, the GROCO Perforated Hull Strainer is commonly used in recreational boats for effective water intake.
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