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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the length of the New England Ropes Double Braid Dock Line? A: The New England Ropes Double Braid Dock Line is 25 feet long.
- Q: What is the diameter of this dock line? A: The dock line has a diameter of 3/4 inch.
- Q: What materials are used in the construction of this dock line? A: The dock line is made from durable plastic materials.
- Q: Is this dock line suitable for marine use? A: Yes, this dock line is designed for marine use, making it ideal for docking boats.
- Q: Does the dock line have any special features? A: Yes, it features a blue color with tracer, enhancing visibility.
- Q: How should I care for and maintain the dock line? A: To maintain the dock line, rinse it with fresh water after use, especially in saltwater, and store it in a dry place.
- Q: Can this dock line be used for other applications besides docking? A: Yes, it can also be used for anchoring, towing, or securing items due to its strong and durable design.
- Q: What is the weight capacity of this dock line? A: The weight capacity can vary, but it is designed to handle typical boating loads effectively.
- Q: Is this dock line easy to handle and tie? A: Yes, the double braid construction allows for easy handling and tying, providing a secure grip.
- Q: Where can I purchase the New England Ropes Double Braid Dock Line? A: You can purchase it from various retailers, including marine supply stores and online marketplaces.
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