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Onyx outdoor recreation products provide reliable, dependable and trustworthy gear you are looking for to keep you outdoors longer and will allow you to experience nature on your terms.
Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What sizes are available for the Onyx MoveVent Dynamic Paddle Sports Life Vest? A: The Onyx MoveVent Dynamic Paddle Sports Life Vest is available in sizes XL/2XL.
- Q: Is the life vest suitable for high back seats? A: Yes, the vest features mesh in the lower back, making it compatible with high back seats.
- Q: What safety features does the life vest include? A: The vest includes an attached whistle for safety, strong zipper closure, and SOLAS grade reflective material for visibility.
- Q: How does the ventilation work in this life vest? A: The vest offers mesh ventilation in both the front and back to help keep you cool while paddling.
- Q: What material is the Onyx MoveVent life vest made of? A: The vest is made of nylon, which is lightweight and durable.
- Q: Can the vest be adjusted for a custom fit? A: Yes, the vest features a custom fit design and large armholes for comfort and mobility.
- Q: Is this life vest suitable for kayaking or paddleboarding? A: Yes, the Onyx MoveVent life vest is designed specifically for paddle sports, including kayaking and paddleboarding.
- Q: How should I care for and clean this life vest? A: To care for the life vest, rinse it with fresh water after use, especially after exposure to saltwater, and air dry completely.
- Q: What flotation level does this life vest provide? A: The Onyx MoveVent Dynamic Paddle Sports Life Vest provides soft, lightweight flotation foam for buoyancy.
- Q: Is this vest approved by any safety standards? A: Yes, the vest meets U.S. Coast Guard standards for flotation devices.
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