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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the SeaDek Embossed 4-Piece Step Kit made of? A: The SeaDek Embossed 4-Piece Step Kit is made of durable plastic, designed to withstand various weather conditions.
- Q: What are the dimensions of the SeaDek Embossed Step Kit? A: The specific dimensions are not provided in the product details. However, it typically fits standard step sizes used in marine and outdoor applications.
- Q: How do I install the SeaDek Step Kit? A: Installation involves cleaning the surface thoroughly, peeling off the backing, and firmly applying the step kit to ensure a secure fit.
- Q: Is the SeaDek Step Kit suitable for outdoor use? A: Yes, the SeaDek Embossed Step Kit is designed for outdoor use and can effectively resist water and UV exposure.
- Q: Can I use the SeaDek Step Kit on my boat? A: Absolutely, the SeaDek Step Kit is ideal for boats and other marine applications, providing a non-slip surface.
- Q: How do I clean and maintain the SeaDek Step Kit? A: You can clean the SeaDek Step Kit with mild soap and water. Regular maintenance helps preserve its appearance and functionality.
- Q: Does the SeaDek Step Kit come in different colors? A: The specific product listed is in Snow Camo; however, SeaDek products usually come in various colors and patterns to match different preferences.
- Q: Is the SeaDek Step Kit easy to remove if needed? A: Yes, while the SeaDek Step Kit adheres well, it can be removed if necessary. Care should be taken to avoid damaging the underlying surface.
- Q: What features make the SeaDek Step Kit a good choice? A: The SeaDek Step Kit features an embossed surface for enhanced grip, durability, and aesthetic appeal, making it a practical choice for various environments.
- Q: Is the SeaDek Step Kit backed by a warranty? A: Warranty information is not specified in the product details. It's advisable to check with the manufacturer or retailer for warranty specifics.
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