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Shipping & Delivery Policy
All orders from Onlinesportsmall are shipped in double boxes and come with full insurance for added protection. Items are typically shipped within 2-3 working days. Our company is based in the United States, and we use secure shipping methods. For your protection, we may contact you for additional order verification regarding the payment method.
Your product will be delivered to your doorstep, carefully packed to prevent any damage. We understand that some customers prefer discretion regarding package contents. To address this, we provide completely discreet packaging. Any product names, descriptions, sender’s names, or other identifying details are encrypted to ensure a fully discreet shipment.
Note: All orders above $250 will require a signature upon delivery.
Shipping Destinations
We currently ship within the United States.
Processing Time
Orders are processed within 1-3 business days.
Shipping Methods & Delivery Times
Domestic (U.S.): 5-8 business days.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method. Free standard shipping is available within the U.S.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. Please check with your local customs office for more details.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to follow your order’s progress.
Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
Returns & Refunds
For details on returns and refunds, please refer to our Return Policy.
Contact Information
For any questions, feel free to contact our customer service team at:
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Email: support@onlinesportsmall.com
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Phone: +1 (832) 344-5453
Frequently Asked Questions
- Q: What is the diameter of the Magicorange tennis balls? A: The Magicorange tennis balls have a diameter of 2.5 inches.
- Q: How high do these tennis balls bounce? A: These tennis balls have a bounce height of about 135 cm.
- Q: What materials are used in the Magicorange tennis balls? A: The tennis balls are made from natural rubber and durable felt material.
- Q: How many tennis balls are included in the pack? A: The pack includes 12 tennis balls.
- Q: Is a carrying bag included with the tennis balls? A: Yes, the tennis balls come with a reusable mesh bag that has a sliding drawstring cord lock closure for easy transport.
- Q: Are these tennis balls suitable for beginners? A: Yes, these tennis balls are designed for beginner training as well as for general use.
- Q: Can these tennis balls be used for playing with pets? A: Yes, the Magicorange tennis balls can be used as pet playing balls for dogs and other pets.
- Q: What should I do if I experience quality issues with the tennis balls? A: If you have any quality problems, you can contact the seller for assistance, and they will provide solutions such as replacement.
- Q: Are these tennis balls durable for regular use? A: Yes, the Magicorange tennis balls are made to ensure they play like new for as long as possible and are not easily broken during normal use.
- Q: What are the ideal uses for these tennis balls? A: These tennis balls are ideal for training, family fun, and can even be used for playing with pets.
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